Privacy Policy
1. Privacy at a Glance
General Notes
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.
Data Collection on This Website
Who is responsible for the data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the section „Notice to the Responsible Party“ in this privacy policy.
How do we collect your data?
2. Hosting
Data Processing Agreement
3. General Notes and Mandatory Information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g., when communicating by email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.
Note on the responsible entity
The responsible entity for data processing on this website is:
Mercanta GmbH
Marie-Curie-Str. 29 40822 Mettmann
Email: info@mercanta.de
Phone: +49 (0)2104 / 14888-0
Email: info@mercanta.de
The responsible entity is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Storage duration
Unless a more specific storage period is specified in this privacy policy, your personal data will remain with us until the purpose for data processing ceases. If you assert a legitimate request for deletion or revoke consent for data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will occur after these reasons cease to exist.
General notes on the legal basis of data processing on this website
Recipients of personal data
In the course of our business activities, we collaborate with various external entities. Sometimes, the transmission of personal data to these external entities is necessary. We only disclose personal data to external entities if it is necessary for the fulfillment of a contract, if we are legally obligated to do so (e.g., sharing data with tax authorities), if we have a legitimate interest according to Art. 6 Para. 1 lit. f GDPR in the disclosure, or if another legal basis permits data disclosure. When using data processors, we only pass on personal data of our customers based on a valid Data Processing Agreement. In the case of joint processing, a joint processing agreement is concluded.
Revocation of your consent to data processing
Many data processing operations are only possible with your explicit consent. You can revoke consent that you have already given at any time. The legality of the data processing carried out before the revocation remains unaffected by the revocation.
Widerspruchsrecht gegen die Datenerhebung in besonderen Fällen sowie gegen Direktwerbung (Art. 21 DSGVO)
IF DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, INCLUDING PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING, INCLUDING PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).
Right to lodge a complaint with the supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work, or the place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller without hindrance from us, where:
- the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR; and
- the processing is carried out by automated means.
In exercising your right to data portability, you also have the right to have the personal data transmitted directly from us to another controller, where technically feasible.
Information, correction, and deletion
You have the right, in accordance with applicable legal provisions, to obtain free information about your stored personal data, their origin and recipients, and the purpose of data processing at any time, as well as a right to correct or delete this data if necessary. For this purpose, as well as for any further questions regarding personal data, you can contact us at any time.
Right to restriction of processing
You have the right to request the restriction of processing of your personal data. You can contact us at any time to exercise this right. The right to restriction of processing exists in the following cases:
If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. During the verification period, you have the right to request the restriction of processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data but you require it for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of processing of your personal data instead of deletion.
If you have objected to processing under Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of processing of your personal data.
If you have restricted the processing of your personal data, aside from their storage, these data may only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from „http://“ to „https://“ and by the lock symbol in your browser line.
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
4. Data collection on this website
Cookies
Our website uses so-called „cookies“. Cookies are small data packets that do not cause any damage to your device. They are either temporarily stored for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or until automatic deletion by your web browser occurs.
Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies may be used for analyzing user behavior or for advertising purposes.
Cookies that are necessary for carrying out the electronic communication process, for providing certain functions that you have requested (e.g., for the shopping cart function), or for optimizing the website (e.g., cookies for measuring web audience) are stored based on Art. 6 Para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent for the storage of cookies and similar tracking technologies has been requested, processing will be carried out exclusively on the basis of this consent (Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG); consent can be revoked at any time.
You can configure your browser settings to be informed about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to enable the automatic deletion of cookies when closing the browser. Disabling cookies may restrict the functionality of this website.
You can find information about which cookies and services are used on this website in this privacy policy.
Consent with Borlabs Cookie
Our website uses the consent technology provided by Borlabs Cookie to obtain your consent for storing certain cookies in your browser or for using certain technologies and to document them in compliance with data protection regulations. The provider of this technology is Borlabs GmbH, located at Rübenkamp 32, 22305 Hamburg (hereinafter referred to as „Borlabs“).
When you enter our website, a Borlabs cookie is stored in your browser, in which the consents you have given or the revocation of these consents are stored. This data is not passed on to the provider of Borlabs Cookie.
The collected data is stored until you request us to delete it or until the Borlabs cookie itself is deleted, or the purpose for data storage no longer applies. Mandatory legal retention periods remain unaffected. Details on the data processing of Borlabs Cookie can be found at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.
The use of Borlabs Cookie Consent technology is carried out to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6 Para. 1 lit. c GDPR.
Contact form
When you submit inquiries to us via the contact form, the information you provide in the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not disclose this data without your consent.
The processing of this data is based on Art. 6 Para. 1 lit. b GDPR if your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively processing the inquiries sent to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after the completion of processing your inquiry). Mandatory legal provisions – in particular retention periods – remain unaffected.
Inquiry via email, telephone, or fax
When you contact us via email, telephone, or fax, your inquiry including all resulting personal data (name, inquiry) is stored and processed by us for the purpose of processing your request. We do not disclose this data without your consent.
The processing of this data is based on Art. 6 Para. 1 lit. b GDPR if your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively processing the inquiries sent to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.
The data you send to us via contact inquiries will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after the completion of processing your request). Mandatory legal provisions – in particular legal retention periods – remain unaffected.
5. Plugins and Tools
Google Fonts (local hosting)
This site uses Google Fonts for the uniform display of fonts, provided by Google. The Google Fonts are locally installed, and there is no connection to Google servers.
Further information about Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=en.
Google reCAPTCHA
6. Services
Handling of applicant data
We offer you the opportunity to apply to us (e.g., by email, post, or via an online application form). In the following, we inform you about the scope, purpose, and use of your personal data collected as part of the application process. We assure you that the collection, processing, and use of your data is in accordance with applicable data protection law and all other legal regulations, and your data will be treated strictly confidentially.
Scope and purpose of data collection
If you send us an application, we process the associated personal data (e.g., contact and communication data, application documents, notes from job interviews, etc.) to the extent necessary to decide on the establishment of an employment relationship. The legal basis for this is § 26 BDSG under German law (initiation of an employment relationship), Art. 6 para. 1 lit. b GDPR (general pre-contractual measures), and – if you have given consent – Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time. Your personal data will only be disclosed within our company to persons involved in processing your application.
If the application is successful, the data you submitted will be stored in our data processing systems for the purpose of carrying out the employment relationship, based on § 26 BDSG and Art. 6 para. 1 lit. b GDPR.
Retention period of data
If we are unable to offer you a position, if you decline a job offer, or if you withdraw your application, we reserve the right to retain the data you provided based on our legitimate interests (Art. 6 para. 1 lit. f GDPR) for up to 6 months after the end of the application process (rejection or withdrawal of the application). Afterward, the data will be deleted, and physical application documents will be destroyed. The retention serves primarily as evidence in the event of legal disputes. If it becomes apparent that the data will be required after the expiration of the 6-month period (e.g., due to a pending legal dispute), deletion will only occur once the purpose for further retention ceases to exist.
A longer retention period may also occur if you have given corresponding consent (Art. 6 para. 1 lit. a GDPR) or if legal retention obligations prevent deletion.